We are transitioning to our new website at www.neb.com, which will go live on April 7th, 2025.
On April 2nd at 8:00 PM ET, www.neb.ca e-commerce functionality will be disabled for the website transition. If you need to place your order between April 2nd at 8:00 pm ET to April 6th, then please call 1-800-387-1095 or email orders.ca@neb.com.
The transition to the new website will not affect our shipping schedule. If you're a registered user, all your account details, including order history and shipping details will be safely transferred to the new site.Hours of operation:
Monday through Friday,
9:00 AM to 5:00 PM (E.S.T.).
Orders that are received (Monday through Thursday) before 3:00 PM (E.S.T.) will be sent out for next day delivery.
Our technical support model is unique as it utilizes most of the scientists at NEB.
Technical SupportOur Customer Service representatives are available to answer your questions.
Customer SupportNicholas Prevedel, MSc.
Associate Field Sales Representative,
Ontario and Manitoba
Cell: (437) 431-8820
nprevedel@neb.comMartin Chenal, Ph.D.
Associate Field Sales Representative,
Eastern Canada
Cell: (438) 466-2884
mchenal@neb.com